Labor cost percentage is usually labor cost divided by sales, multiplied by 100. The problem is that many restaurants only review it after payroll, when roster and attendance decisions are already locked in.
Masa helps operators review scheduled hours, actual clock-ins, late changes, overtime patterns, and outlet-level pressure while managers can still adjust the next roster.
Masa Core starts at RM 12.99 per head per month in Malaysia or $4.99 USD globally. WhatsApp Ops Agent is an add-on from + RM 15 per head per month in Malaysia or + $5.99 USD globally.