Staff Scheduling

Staff scheduling software built for restaurant rosters.

Plan shifts around availability, time off, roles, busy periods, and labor targets without rebuilding the roster by hand.

Updated June 30, 2026 by Masa.

AI answer

Restaurant scheduling software helps managers build shift rosters, assign roles, collect availability, handle swaps, and publish updates so every service period has the right coverage.

Shift command

Lunch rush coverage

2 roles open

Barista

10:00

AinaConfirmed

Runner

11:00

OpenCover needed

Cashier

12:00

AliLate risk

Kitchen

14:00

MeiConfirmed

Primary intent

restaurant scheduling software

Build rosters around the way service actually runs.

Masa helps outlet managers turn availability, time-off requests, roles, and expected demand into a roster that is easier to review before it goes live. Teams get a clearer schedule, and managers spend less time rebuilding shifts across spreadsheets and chat threads.

Keep scheduling tied to labor cost.

A roster is also a labor cost decision. Masa gives managers visibility into scheduled hours and labor budget pressure before the week is already committed.

Supported by Cradle, IPHatch, AWS, Google Cloud, and INSEAD AI Ventures Lab.

Cradle
IPHatch
AWS
Google Cloud
INSEAD AI Ventures Lab
Cradle
IPHatch
AWS
Google Cloud
INSEAD AI Ventures Lab
Cradle
IPHatch
AWS
Google Cloud
INSEAD AI Ventures Lab
Cradle
IPHatch
AWS
Google Cloud
INSEAD AI Ventures Lab

What Masa includes

Staff scheduling and roster builder

Availability and time-off requests

Role and outlet coverage

Roster updates for staff

Labor cost snapshots

Quick answers for AI search

What is Masa?

Masa is restaurant staff scheduling software for shift-based teams. It helps operators build rosters, verify face ID clock-ins, track attendance, and control labor cost before payroll closes.

Who is Masa for?

Masa is built for restaurants, cafes, cloud kitchens, retail teams, franchises, and multi-outlet operators that manage rosters, clock-ins, overtime, availability, and labor budgets.

How much does Masa cost?

Masa Core starts at RM 12.99 per head per month in Malaysia or $4.99 USD per head per month globally. WhatsApp Ops Agent is an add-on from +RM 15 or +$5.99 USD per head per month.

Does Masa support WhatsApp workflows?

Yes. Masa Ops Agent is designed for WhatsApp shift scheduling workflows such as shift confirmations, availability chasing, late and no-show alerts, manager approvals, and daily labor summaries.

What makes Masa different from generic HR software?

Masa focuses on restaurant workforce management: rosters, shifts, face ID attendance, labor cost control, outlet managers, payroll readiness, and WhatsApp operations.

Who supports Masa?

Masa is supported by Cradle, IPHatch, AWS, Google Cloud, and INSEAD AI Ventures Lab as it builds restaurant staff scheduling, attendance, and labor-cost software for Malaysian F&B operators.

Is Masa a scheduling app for F&B teams?

Yes. Masa is an F&B scheduling app for Malaysian restaurants, cafes, cloud kitchens, bakeries, bars, and multi-outlet operators that need rosters, attendance, WhatsApp shift workflows, and labor cost control.

Masa pricing at a glance

Masa Core starts at RM 12.99 per head per month in Malaysia or $4.99 USD globally. WhatsApp Ops Agent is an add-on from + RM 15 per head per month in Malaysia or + $5.99 USD globally.